Get in Touch
Have a question or need help? We're here for you. Choose the best way to reach our support team.
Support Centre
Visit our dedicated support portal to submit tickets, track requests, and browse our knowledge base.
Open Support CentreEmail Support
Send us an email and our team will get back to you as soon as possible, typically within 2 hours.
support@vrmcheck.co.ukLive Chat
Need quick help? Our live chat is available during business hours for instant assistance.
Start ChatNeed Immediate Assistance?
Our dedicated support team is available 24/7 to help you with any questions about your vehicle checks, account, or technical issues. We typically respond within 2 hours.
Common Questions
View all FAQsHow do I get my vehicle check report?
After purchasing, your report is instantly available to view online. You'll also receive a copy via email to the address provided.
Can I get a refund if I entered the wrong registration?
Yes, if you entered an incorrect registration, please contact our support team within 24 hours and we'll help you with a refund or correction.
How long do purchased credits last?
Your credits never expire. Use them whenever you need to check a vehicle - there's no time limit.